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Building a Network of SPM Professionals

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Implementing Strategic Portfolio Management (SPM) on the ServiceNow platform is a transformative initiative that affects people, processes, and technology. While having a solid implementation plan and technical expertise is critical, one often-overlooked success factor is building a strong network of portfolio management professionals.

SPM implementation is not a solo journey. Building a network of portfolio management professionals adds insight, accelerates problem-solving, and connects your strategy with industry best practices. By investing time in these relationships, you’ll deliver stronger outcomes and gain long-term value from your ServiceNow SPM initiatives.

Why Networking Matters in SPM Implementation

SPM is not just about configuring modules—it’s about aligning your organization’s investments, demands, and projects to strategic objectives. Building a network of peers and professionals in the portfolio management space can provide a wealth of shared knowledge, accelerate decision-making, and increase organizational alignment.

1. Learn from Real-World Experiences

Connecting with experienced SPM professionals helps you:

  • Avoid common implementation pitfalls
  • Understand proven practices from similar organizations
  • Gain insight into module adoption timelines, governance models, and change management tactics

Whether through industry forums, virtual meetups, or LinkedIn groups, these peer conversations can offer context you won’t find in technical documentation alone.

2. Gain Strategic Perspectives

SPM professionals often come from diverse business and IT backgrounds. Engaging with this community helps you:

  • Think beyond just tool configuration
  • Align on enterprise goals, business capabilities, and value delivery
  • Understand how others quantify strategic value and track benefit realization

This strategic exposure enhances your ability to design solutions that resonate with executive stakeholders.

3. Accelerate Problem-Solving

Implementation teams often encounter roadblocks that aren’t purely technical—such as data ownership disputes, prioritization issues, or unclear governance. A strong professional network offers:

  • Quick answers to tough challenges
  • Alternative perspectives from those who’ve solved similar problems
  • Recommendations for tools, templates, and accelerators

4. Build Credibility and Influence

As you develop relationships with other SPM practitioners, you gain:

  • Access to case studies and success stories you can share internally
  • Validation for your implementation approach
  • Broader industry credibility when presenting to leadership

Sharing insights from your network demonstrates your commitment to delivering thoughtful, informed solutions.

5. Stay Ahead of the Curve

ServiceNow is constantly evolving, especially in the SPM space. Through active networking, you can:

  • Track the latest platform releases and roadmap updates
  • Learn how other organizations are adapting to new features
  • Discover emerging trends in portfolio and investment management

Staying informed helps you proactively evolve your implementation and avoid technical debt.

Where to Build Your Network

  • ServiceNow Community: Participate in discussions, ask questions, and share your knowledge
  • LinkedIn: Join groups focused on SPM, PPM, and digital transformation
  • User Groups (SNUGs): Attend local meetups and virtual events
  • Knowledge Conference: Engage with customers, partners, and ServiceNow experts
  • Professional Associations: Consider joining PMI, TBM Council, or other groups related to enterprise portfolio management

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